Operations Coordinator Auckland
Are you a star performer who can be the center of our customers’ universe?
Our team consistently ranks the people they work with as the reason they like working here and we are committed to keeping it that way. We believe in supporting our people, giving them the opportunity to develop their capabilities and enable their success. Our current Operations Coordinator has done just that and we’ve promoted her. We now have a huge gap to fill and are looking for someone to take up her legacy. If you think you can take that challenge you’ll want to be:
Incredibly organised – urgency is critical to our customers and you’ll be at the pointy end of it. Understanding our customers and their priorities and managing resources and systems to have our people where they need to be, when they need to be there, takes someone with true planning and coordination skills. You won’t be scared of deadlines or pressure and have the ability to ensure we deliver on our service promise every time.
Number savvy – you’ll have experience with accounting systems and invoicing, able to manage internal and external billing and purchasing queries at all levels. This role is the central link between Finance and Operations. You’ll be managing and developing reporting and metrics to understand our service delivery performance and be comfortable turning this into useful information for management.
A relationship expert – this is a critical role. Dealing with our customers, our people and key suppliers, often in challenging circumstances. You’ll need to quickly build trust and credibility and have the ability to deal with all kinds of people at all levels.
True to the customer – you’ll be advocating for our customers andreally, truly believe in doing what is right for the customerand how we support that. Even when you don’t agree with them. You’ll also be able to translate that into delivering change to improve things with others – even when they don’t agree with you.
EcoChill, leaders in Natural Refrigeration, are trusted advisors to business throughout New Zealand, providing innovative commercial and retail refrigeration solutions and some of the latest in cutting edge commercial refrigeration technology.
Needless to say you’ll have New Zealand residency and an excellent understanding of Windows, particularly Excel. Experience with Greentree and previous work within a technical service company would be advantageous. If you’d like to know more about what we can offer give us a call at the office and ask for Rebecca on 09 276 3287 or email firstname.lastname@example.org