To All Our Valued Customers
It is with great pride we announce Snowflake refrigeration led by Andre Van Dyk has officially agreed to join with EcoChill. Andre and Jim created and built Snowflake Refrigeration over the last 10 years on the principles of trust, transparency and excellence, values that EcoChill expects and deliver in the way we work, and which we will continue to deliver to Snowflakes customers.
Unfortunately due to personal commitments, Jim had decided on a move to Australia and we wish him and his family all the best for their future, he has been an invaluable part of the Snowflake team.
Our people are incredibly important to us and we are proud Andre is continuing within the business as Service Engineer based in Christchurch. Andre brings a wealth of skills and knowledge, in particular a strong understanding of ammonia systems that further supports EcoChill in delivering Leadership in Natural Refrigeration. He is a well-respected member of the industry who we are fortunate to have as part of our team. Andre has forged strong relationships with his customers and will be heavily involved with Snowflakes transition to EcoChill on the 1st May.
Together we will be able to provide better service and delivery, have more resources available, and be able to respond to urgent call outs in a more effective and consistent manner. Our combined teams are committed to maintaining service excellence and strong customer relationships through the integration. We understand urgent response to breakdowns is crucial, and have dedicated service and support teams that can be contacted on 0800 276 3469 for any urgent issues.
Further information and planning are underway, in the meantime for any comments, questions or concerns please contact us at firstname.lastname@example.org and we will respond promptly.